This one-day course is aimed at those who are required to act as an independent, impartial person helping two or more individuals or groups reach a solution that's acceptable to everyone. If you want to develop the skills, knowledge and attitudes used by mediators to talk to both sides separately or together, not make judgments or determine outcomes, be able to ask questions that help to uncover underlying problems, assist the parties to understand the issues and help them to clarify the options for resolving their differences and disputes, then this practical and effective workshop is ideal.
10am (with free refreshments from 9.45am) - 4pm.
You can also add these optional extras: lunch for £12.99, training course materials and website membership for £6.99 and a certificate of completion for £4.99. (Please note that all prices quoted exclude VAT).
The venue is a 10-15 minute walk from Piccadilly and Victoria, or, if you prefer, it is a 2 minute walk from St. Peter's Square Metrolink, which is two stops on from Piccadilly.