Mediation & Negotiation Skills.

This one-day course is aimed at those who are required to act as an independent, impartial person helping two or more individuals or groups reach a solution that's acceptable to everyone. If you want to develop the skills, knowledge and attitudes used by mediators to talk to both sides separately or together, not make judgments or determine outcomes, be able to ask questions that help to uncover underlying problems, assist the parties to understand the issues and help them to clarify the options for resolving their differences and disputes, then this practical and effective workshop is ideal.
10am (with free refreshments from 9.45am) - 4pm.
£19 per person if you pay by card when you book. Or £139 if you pay later. You can also add these optional extras: lunch for £12.99, training course materials and website membership for £6.99 and a certificate of completion for £4.99. (Please note that all prices quoted exclude VAT).
The venue is a 10 minute walk, up Highgate Road, after turning right out of Kentish Town tube, on the Northern line, or, overland to Gospel Oak, a 5 minute walk up Gordon House Road, after turning left out of the station